Comments on: How Would You Let Them Know? Broken Website, and No Email Contact

By: Robin Parduez

Robin Parduez — Fri, 25 Jun 2010 14:07:12 +0000

I agree with Gregor… you could do a Whois, but to be honest how many people would go to that trouble.

It makes sense to offer a really easy way to contact the site owner about a technical issue. Even just an anonymous comment box with a captcha would fit the bill.

By: SJL Web Design

SJL Web Design — Tue, 30 Mar 2010 15:43:02 +0000

Was going to suggest looking at the Whois record like Gregor mentioned above, but like you pointed out it would most likely end up in a blackhole. It’s a shame that they don’t offer their cliets a mean of online contact, not even an email address! Looks like your good deed is going to go unnoticed! I wonder if the page is still broken?

By: Sanovnik

Sanovnik — Tue, 15 Dec 2009 19:43:49 +0000

Well whois is always an option, but digging contact info there just to let them know they missed a key point is too much samaritian. But if you needed some info from them and needed it badly, there is a chance. But, I’d title my mail carefully

By: Richard Hearne

Richard Hearne — Tue, 17 Nov 2009 09:31:20 +0000

I’ll lay a bet that sending an email to their whois contacts would end up in a blackhole, but it would be a very Samaritan action to take

By: Senan

Senan — Sun, 15 Nov 2009 19:50:49 +0000

Agree that it’s good practice to contact the site owner. But there’s no chance I’ll go to the hassle of doing a ‘whois’ and making direct contact. Seems to me that alot of the early technology adopters haven’t bothered to update their sites as the years have passed and so they’ve become outdated, and as you say, downright broken.

By: Gregor

Gregor — Tue, 10 Nov 2009 10:09:30 +0000

I’d do a lookup on the domain and send an email to the contact email on there.

But it’s a faff and you’d have to be a pretty good samaritan to do that!