I love feedback. Good, bad or indifferent – it’s all good. The only bad feedback is no feedback at all. So here’s a nice case where the lack of a simple online feedback mechanism means that one travel website is likely to remain broken for some time.

A long post about the corporate site of VHI (vhi.ie), Ireland’s largest private health insurance company, in which I suggest 5 improvements of their front-end to improve their User eXperience 100% (well actually 4 front-end changes and one tincey-winsey server configuration change). Continue reading to find out what they are…

A first look a the new Irish Times website at www.irishtimes.com. Shooting from the hip, but I have a few thoughts on the boilerplate, usability and some great features and touches… More inside »

I’m looking for a new office. Something nice, well fitted, good location.

Oh yeah, and preferably with a website that actually lets me in to preview what they’re offering…

The Companies Registration Office website (CRO.ie) is a great resource for competitive business intelligence. All Irish limited companies are required to submit proper statements of account which can yield some very interesting competitive information.

I’m quite sure that a lot of money has been invested into the site over the years, and the most recent upgrade probably didn’t come cheap, but why is it that public bodies are permitted to use tax payers funds without a requirement for a bare minimum of standards in the delivered outcome…

The hotel space is just about as competitive an online niche as you’re likely to find. This study presents some interesting facts and figures that should be of interest to anyone in that space.

Here comes the iPhone. It looks great, Apple are fated for their customer-centric products, and the feature set may revolutionise how we interact with our phones.

But could the iPhone herald the genesis of the Mobile Internet we are waiting to get?

A study into the Accessibility of major Government, Public and Political websites.

The full study is available for download from within this post.

the Golden Spider was awarded to Moviestar.ie for its performance, as a functioning site in addition to design, innovation, content, navigation, technology, interactivity and ease of use.

Hmmm….

The entries this year were outstanding and testament to the strength of the Irish internet industry. These awards provide an important opportunity to recognise and showcase online excellence.

Mr. Cathal Magee, MD eircom

What would you give for a free interview on national radio with Pat Kenny to pitch your latest product? As they say, you couldn’t pay for media like that. Not to mention that it’s free.

And let’s say the primary sale channel was your website – would you try to ensure that this cutting-edge product was heavily promoted on your site?